A fact of life: conflict is inevitable. In the workplace it drains energy, slows projects, and damages relationships. Left unchecked, it costs companies time, money, and trust. This workshop gives your team a simple, repeatable way to handle conflict with clarity and humility—so tough situations don’t derail progress. You’ll walk away with:

• A four-step CALM framework

• Practice swapping negative assumptions for constructive ones.

• Tools to respond differently whether you’re the offender or the offended.

• A case-study process to apply CALM in real workplace scenarios.

Includes: Slide Deck, Facilitation Notes, Facilitator’s Guide, Workshop Resources